A mum who splashed out £38 for a Halloween event with her kids says she felt like she was ‘robbed’ after she was charged a further £15 for two pumpkins.
The fuming parentl, who didn’t want to be named, had been excited for the family day out and was enjoying the Halloween celebrations before she got to the check-out with the two ‘medium-sized’ pumpkins. She says she only stopped to think about the price after she tapped her card to pay for the winter squash and claimed a chalkboard sign had advertised a different cost.
Despite admitting her kids had loved the rest of the day’s celebrations, the mum said: "I feel really disappointed after what was already an expensive day out, to then have to fork out on two pumpkins is just so upsetting, especially since it wasn't the price I was expecting. Of course, if I had thought about it at the checkout I would have questioned it. It’s a total trivial thing - you know you are going to spend money when you go to these sorts of things but I have been left like feeling like I have been robbed. Their prices just don't add up.”
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Supplied)She claims the medium-sized pumpkins were being advertised for around £3-£4 on a board that she caught a glimpse of before she went to select her own at the Spooky Tunnels event at Craigie's Farm in Edinburgh, reports Edinburgh Live. The woman, who is a regular visitor to the farm, accused the business of putting ‘profit over customer experience’.
But a spokesperson from Craigie's Farm insisted their prices are fair and explained: “We're delighted to hear that she and her family enjoyed our Halloween experience. Our spooky tunnels, interactive characters, storytellers, games, illuminations, and other spooky treats have been a huge hit, earning fantastic five-star reviews on TripAdvisor. We're grateful for the support of all our visitors, who help our family business employ 85 people in the local area.
"In response to her concern about the cost of the pumpkins, all our pumpkins are grown on our farm, and the prices reflect the true cost and effort of nurturing them from seed. While we always aim to provide value, it's unfair to compare our pick-your-own pumpkins and the experience that provides with those found at a supermarket."
