Families looking for a family-friendly beach holiday were met with “filthy” and “abysmal conditions” which ruined their stay.
Despite being located in one of the most sought-after UK holiday spots, some visitors have dubbed Pontins Camber Sands “Camber Slums”.
A guest identified as just Jason travelled across the UK from Derbyshire to Camber with his mother and said the pair went to the beach just to avoid the resort.
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The 39-year-old claimed his chalet was “dirty” with an “unclean bathroom floor and faeces down the toilet”.
He told the Express that when he requested the room be cleaned, it took over an hour for the cleaner to arrive, and they only gave the space a “quick wipe down”.
Another guest from Kent, who asked to remain anonymous, visited the same resort with her husband and three children, aged two, 10 and 15.
She told the publication she was left shocked and “could have cried” over the “disgusting” state of the park.
The mum of three said: “We only managed to stay one night. The apartment was disgusting, dated and dangerous.
“Windows were so dirty we couldn’t see out of them. The grounds were shocking, grass not been mowed in months by the looks of things. Thistles in the kids' play area.”
One beach-goer travelled from Hampshire with friends to visit a music and dance festival weekend, Rhythm Riot, and it was the first time he had ever been to Pontins Camber Sands Holiday Park.
Glynis Shaw claimed the place was a “total health hazard". At one point during their stay, she claimed they woke up to find a “puddle on the lounge” which she said had come from the light fitting.
The guest also described the resort as “filthy and unswept” with unclean work surfaces, wardrobes and mattresses.
On TripAdvisor, Pontins Camber Sands holiday park has had a total of 5,233 reviews. A staggering 2,972 reviews are categorised as “terrible” and just 311 are categorised in the highest “excellent” bracket.
The Daily Star has contacted Pontins for comment.
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